What’s Next From The Company? Seven Sphincter Deployment
There we were talking about corporate improvement strategies. We were having a simple discussion in the locker-room when a raw nerve was struck. So we dropped the subject.
About a week later I finally remembered that the cause of the raw nerve was very common. This individual was reacting to a reasonable fumbling of a well meaning consultant who was very competent with the tools of process improvement, but lacked a persistent understanding of the culture of integration.
What is a typical situation is that tools take on a life of there own. Management gets convinced that a specific tool is an end all methodology. Then they force it on unsuspecting victims who see the tool as over complicating a very simple problem. [Read more →]
